Peptide Wizard
Support
We usually reply within 24 hours.
Get help
Email support@peptidewizard.app
for anything — feature requests, bug reports, account questions, refund requests,
billing issues.
Common questions
How do I cancel my Pro subscription?
- If you subscribed on Android: open the Google Play Store app → tap your profile →
Payments & subscriptions → Subscriptions → Peptide Wizard → Cancel.
- If you subscribed on iOS: open the App Store app → tap your profile →
Subscriptions → tap Peptide Wizard → Cancel Subscription.
- If you subscribed via Stripe on the web: open the app → Settings →
Manage Subscription → follow the link to your Stripe customer portal.
How do I export my data?
Open the app → Settings → Data Export. Downloads a JSON file with your full
account, stacks, injection logs, labs, vials and wizard chats.
How do I delete my account?
Open the app → Settings → Delete Account. This is irreversible and executes
immediately.
I forgot my password
On the sign-in screen tap "Forgot password" — we'll email a reset link.
Something's broken
Email support@peptidewizard.app
with your account email + a short description of what you were doing when it broke.
Screenshots help a lot.